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WE RECOMMEND THAT YOU READ THIS DOCUMENT CAREFULLY AND COMPLETELY. BY ACCESSING, BROWSING, OR USING HTTP://WWW.INDILANE.COM YOU (THE “CUSTOMER”) ACCEPT, WITHOUT ANY LIMITATION OR QUALIFICATION, THE TERMS AND CONDITIONS DETAILED BELOW. YOUR USAGE OF THE SERVICE IS DEEMED TO CONSTITIUTE YOUR ACCEPTANCE OF ALL THE TERMS AND CONDITIONS CONTAINED IN THIS DOCUMENT.



Privacy Policy

This policy discloses the Company's privacy practices for this Website which has been created and configured by the Company.This Privacy Policy covers only the operational practices of this Website.This policy explains how your personal information is safeguarded.Indilane wholeheartedly respects your privacy.



This policy covers how the Company treats personal identifiable information (“PII”) that the Company collects and receives when you visit the Company’s Website or use the products or services provided by the Company. PII is information about you that is personally identifiable like your name, address, email address, phone number,and credit card information, and that is not otherwise publicly available.By visiting the Company’s Website you are accepting the practices described in this Privacy Policy.

Ownership of Website

The website http://www.indilane.com (“Website”) is owned and operated by Mera Vikas Rural Services Private Limied, a company incorporated under the Companies Act, 1956, having its registered office at 24, Gopala Chambers, 76-A, Rani Jhansi Road, New Delhi 110 055, India (“Company”).

The Website offers online e-commerce services (“Services”) that allow our Members (individuals, firms, or corporates registered with the Company) and Visitors (collectively “Customers”) to buy the products andservices offered by the Company.

Collection and Use

The Company respects the privacy of its Customers.The Company is committed to protecting consumer privacy and to clearly inform it’s Customers about the collection and use of information when using our Services.

The Company shall collect PII in order to serve the Customer with the product or service offered at the Website.

Non-Personal Information (“NPI”) is information that is not personally identifiable to the User and the Company automatically collects when you access the Website with a web browser.

As a visitor to the Website, you do not need to reveal or provide any PII.You can browse our Website to find out more about us and what we do.As you do so, we may receive and store certain types of NPI as you interact with our Website.We may analyze this NPI for browsing trends.You as an individual remain anonymous till you voluntarily provide PII through our Website.

 

We may also receive and store certain PII that our visitors enter when visiting our Website or provide to us in other ways. For example, we will ask you to provide personal information when you register with us. We may also ask for some information when you buy something on our site.We may also ask for specific information when you enter a contest, subscribe to a service or participate in a promotion. This information includes and is limited to your name, email address and shipping details and is maintained on servers secure with the latest encryption technology. Your credit card information is collected by a secure Payment Gateway and that is where it is safely held. Other information that you provide to us may include telephone number, gender, occupation, personal interests, and other similar personal or preference data. It may also include information about other people such as the name and address of a gift recipient. Whether or not you provide such information to us is completely your own choice. However, to fulfill an order, minimum information is required to be submitted by you.This information is shown as ‘mandatory information’ while registering or while placing an order. You may choose to opt out by not providing the requested information.

How We Use Your Information

The Company respects your privacy, & your personal information will never not be sold, rented, or given to any third party except in the event that:

  1.     1.You explicitly give us permission to do so.
  2.     2.The information or portion of information must be provided to a third party to provide a product or service that you have requested, whether a direct third party product or service or the third party works on behalf of the Company.
  3.     3.We must respond to a subpoena, court order or legal process.

We use the PII you provide for our internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of new Products, services and offers, and providing you with information about our offerings.

All payment related information (credit card, debit card, etc.) that is collected at the time of payments is passed on to secure servers at payment gateways and/or credit card company servers. No such information is collected or maintained on the Company’s servers.

Please keep in mind that when you purchase from the Company through our Website, we may need to contact you via phone, email, or mail to address issues specific to your order, even if you have opted to not receive communications from us.

The Company may contract with third-party service providers to provide certain services for our business, such as credit card processing, computer system services, shipping, data management. The Company provides the information needed for these service providers to perform these services. The information that is provided may include some of your PII. However, these service providers are not authorized to use any of the information that is shared with them for any purposes other than to provide services to the Company.

Legal Disclaimer

We may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served.

Your Obligations

The information provided to you on the Website is on an “as is” basis meant exclusively for your personal use. Commercial usage of any type by you of this Website is strictly prohibited. Unless otherwise specified, you may not modify, copy, distribute, transmit, display, reproduce, publish, create derivative works from, transfer or sell any information, product or service displayed on the Website. Additionally, you agree not to access, monitor or copy any content or information of the Website using any robot, spider, scraper or other automated means or any manual process for any purpose without the Company’ express written permission. You also agree not to frame or mirror or otherwise incorporate any part of the Website into any other website without the Company’s prior written authorization, which authorization can be withheld by the Company, at its sole discretion and without assigning any reasons.

Changing Your Information

You may change your PII at any time using facilities found on our Website, including removing yourself from mailing lists.If at any time you need assistance, just send us an email to our customer service department at customerrelations@indilane.com.

Children’s Privacy

This Website is a general audience Website and does not request the age of its customers.If a child 5wants to log on or register at this Website, it is suggested that a parent or guardian do so instead of the child. In this way, the Company has a parent or guardian's consent before it gathers any information from the Customer. As a rule, the Company does not knowingly collect PII from a child.

Third-Party Advertisers and Links to Other Websites

The Website may include third-party advertising and links to other websites. We will not provide any personally identifiable customer information to these advertisers or third-party websites. However, these third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. The Company shall in no way be liable for any act of these third parties in the collection or use/misuse of any of your PII. It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personal information. We have no responsibility for these websites and cannot be held responsible for any of their actions and/or procedures.

Our Email Policy

You can always opt out of receipt of further email correspondence from us. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Security

We consider security to be equally as important as privacy.To that end, we have designed and deployed hardware, software, and networking solutions to reasonably secure and protect access to our systems and data using industry standard technologies.

 

You agree to inform the Company immediately of any unauthorized use of your account or any other breach of security.The Company will not be liable for any loss that you may suffer as a result of someone else using your password or account, either with or without your knowledge.However, you could be held liable for losses incurred by the Company, and/or its Affiliates, due to someone else using your account or password. You shall ensure that your Customer data is not accessible by third parties. In addition, you are liable for all transactions and other activities carried out under your account.

Payment Sources

You will have to provide a credit card or other payment source to purchase our Services or related products. We use third-party payment services that use industry-standard encryption technology to protect your payment source information from unauthorized use.

Cookies

The Website may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. Most browser software can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to use certain functionality on the Website correctly or at all. The Company never places PII in Cookies. We may however store your login information for faster usage experience on your private computers.

Web Beacons

We may also use web beacons to collect NPI about your use of our Website as well as those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails. Our Web Beacons are not used to track your activity outside of our Website or those of our affiliates. We do not link NPI from Web Beacons to PII without your permission.

Limitation of Liability

The Company has made and shall continue to make efforts to provide accurate and up-to-date information on its Website of the various products. The Company makes no warranties or representations, expressed or implied, as to the accuracy and completeness of the content, information, software, products, pictures, images, or graphics and assumes no liability, direct or indirect, in connection with the use of any such content, information, software, products, pictures, images, or graphics on the Website or on any other website accessible through a link or hyperlink or by virtue of re-configuring or re-programming or modification of a program or system to function in a manner not facilitated by the Company or giving the Customer features in the Website not otherwise available (known as “hacking” in common parlance).

 

Although the Company shall make every attempt to keep the Website free from viruses, it cannot guarantee that it is virus-free. For your own protection, you should take necessary steps to implement appropriate security measures and utilize a virus scanner before downloading any information from the Website.

 

The Company shall not be liable in any manner whatsoever for any direct, indirect, incidental, consequential or punitive damage resulting from the use of, access of, or inability to use the information available on the Web site. The Company shall not be liable in any way for possible errors or omissions in the contents in the Web site.

Indemnification

You agree to indemnify, defend and hold harmless, without demur, the Company and/or any of its directors, officers, employees, or agents, from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms and conditions.

Feedback

The Company welcomes your feedback.Should you respond with information including feedback data, such as questions, comments, suggestions or the like regarding the content of the Website or regarding the Company and/or its Affiliates, such information shall be deemed to be non-confidential and the Company shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose or distribute such information to others without limitation. Though the Company considers your feedback non-confidential and non-proprietary, it is committed to respecting and protecting your privacy and will not use your feedback in a way that violates applicable privacy laws.

 

The Company may make changes to the Privacy Policy from time to time, and such changes will be communicated in the revised texts of the Privacy Policy as and when such changes are made.Please visit the Company’s Website regularly for updates.

Governing Law

Each of these terms and conditions shall be governed by and construed in accordance with the Indian law.Any and/or all disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the Courts of Delhi, India to the exclusion of all other Courts.

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